Unia Sp. z o.o. is one of the largest Polish manufacturers of agricultural machinery and one of the most recognizable brands in this industry in Central and Eastern Europe.
The goal of the project was to design, implement and develop a web portal that would enable configuration, quoting, sales and service of agricultural machinery.
The result of the project became a system used by the company's global network of employees and dealers around the world.
The solution we proposed contributed to tens of thousands of new sales of agricultural machinery for a total amount exceeding one billion zlotys, which positively influenced the company's growth and business success.
active user accounts
complex products (machinery)
countries
components / configuration options
1. Real-time personalization
Theoffer presented in the system includes thousands of components that can be freely configured by the user to define a dedicated product according to the unique needs of the end customer.
2. Automatic technical validation
The systemallows you to configure machines so that each of them is defined correctly in terms of construction requirements.
3. Visual presentation of the offer
Each machine and all its components are presented in the system in the form of photos and drawings.
4.Order tracking
Functionality ofthe system makes it possible to track the order fulfillment process.
5. From sales to service - everything in one place
Fordealers, there is also the possibility to register purchased machines and, if necessary, receive and monitor service requests.
In designing the data structures, we had to take into account the various "multi-textual" information received from dealers - offers, orders, customer data, service requests, warranty records or billing, with the assumption that business data, such as the product catalog, for example, is common to all users.
Thus, a dealer can use the data of subordinate branches and subdivisions, but does not have access to the data of other dealers. At the same time, employees from individual production sites, depending on their authorizations, have access to the data assigned to them.
The processed data can be used in different contexts, depending on, among other things.
* assigned dealer (caregivers),
* sales market (domestic, export),
* type of sales (sale of machines, sale of parts),
* production plant (4 plants),
* price lists (PLN, EUR) or
* confidentiality rules.
A kind of "matrix" of permissions is created, allowing to configure user access at the data level.
The proposed mechanism, based on ACL (access-control list) rules, realizes the aforementioned needs, and what's more - it also gives the possibility to specify permissions to perform specific operations on data - including reading, writing, modifying, deleting and propagating permissions.
We conduct intensive sessions with sales, operations and technology leaders to quickly build the foundation of the system. We analyze current processes and long-term business goals.
Based on the EXSO+ platform, we build a functional test system for validation on real data. It allows you to quickly collect feedback and train teams before full implementation.
We feed the system with data and configure its parameters under the specifics of the company's processes. We create dedicated modules corresponding to unique business processes.
We ensure uninterrupted system operation and systematically build new functionalities. We integrate them with the client's existing IT infrastructure.
Technologies used in the project:
In order to accelerate the project implementation time, ensure the reliability of implemented solutions and reduce their cost, we used ready-made components of the EXSO+ platform and proven technologies.
EXSO+ platform modules used in the project:
"The experts at EXSO understood our problem and implemented solutions that give our company tangible financial benefits. EXSO is a professional company with experience that fully fulfils its tasks."
Using the UniaPortal system, dealers are more likely to place orders and serve new customers.
Ability to freely define composite products, their components and configuration rules.
Better customer service and a structured machine sales process translate into business results.
Customers do not have to worry about the correct processing of payment transactions and orders.
